Services
Customer Service
T Tech Systems provides exceptional Customer Service. After all, Customer Service is our number 1 priority. Exceptional customer service is a lot more than just fixing a clients PC. How does T Tech Systems define exceptional customer service? We look at several areas including:
- Was the Technician on-time, cordial, knowledgeable and taking a genuine interest in your specific problem?
- Did you feel the price you were charged was fair for the work performed?
- Was the problem fixed correctly the first time?
- Did you learn something new about your PC?
- Did the technician answer all of your questions completely without a bunch of "Tech Talk?"
- Was the Technician looking at a long-term solution rather than fixing the problem long enough to get out the door?
All of these questions, and others, go into making a satisfied customer. Is your current PC Specialist concerned with all these things? If not, you may want to look at T Tech Systems for your next PC issue.
Tech Support
T Tech Systems provides technical support services to consumers and small businesses IN THEIR HOME OR BUSINESS. The days of unhooking your PC, taking it down to the local computer store, waiting 3-6 weeks for repair and hooking it back up yourself at home, are over. 90% of the repair work T Tech Systems does is done at your location.
New PC's
T Tech Systems sells exclusively Dell PC's. Frankly, there is little to no money to be made anymore by selling new PC's. While T Tech Systems will work on just about any type of Intel/Windows PC, we only sell Dell computers. Dell is an easy company to work with, that offers a wide variety of equipment and typically responds quickly to our inquiries. If you find that Dell does not offer an appropriate solution for your needs, then we will help you make an informed decision on your next PC purchase.